EV Cargo 1.20

This solution provides comprehensive global shipment tracking with real-time updates, seamlessly integrated with a wide range of international carriers. Users can easily locate and manage shipments through an intuitive interface and connect with any EV Cargo office via a detailed agent network search. Additionally, the platform features EVie, an AI-powered chatbot that offers instant information retrieval, with the option to transfer conversations directly to specialized account teams.

Building upon our strategic focus on technology-enabled supply chain solutions, this application supports a broad suite of digital services aligned with EV Cargo Global Forwarding's digital transformation objectives under the ACSelerate2021 initiative.

Key features include:

• Carrier-neutral, real-time global tracking across all transportation modes
• Automated status updates at key shipment milestones
• Shipment and purchase order search capabilities
• Search functions utilizing partial information
• Bookmarking shipments for monitoring and management
• Requesting quotations and applying for credit facilities online
• Organized viewing options by milestone status or transit segment
• An online global address book for efficient contact management
• Interactive map view for real-time tracking by location and transit leg
• EVie, our AI-powered chatbot for rapid information retrieval
• Live chat support with customer service teams for shipment inquiries or general questions